Cancellation Policy
24 HOUR CANCELLATION POLICY
We require at LEAST 24 hours notice of cancellation. If you fail to cancel within the appropriate time, you will be charged a cancellation fee of 25% of the cost of your service when you come in for your next appointment. If you fail to show up for your appointment, you will be charged a 50% fee of the cost of your service on your next appointment. YOU CANNOT CANCEL THROUGH EMAIL OR FACEBOOK. You must either call us 250-635-8820, drop by or cancel manually yourself through your online account.
Thank you, Butter Hair & Co